Kare (kare_bear00) wrote in bad_service,

Pharmacy SUCK


So I'm on a trio of meds right now, to try and sort out my brain.

I had been going to the local Mart of Walls - so I could shop while they filled my scripts. Then I had an incident.

I see my dr every week and yes, I realise some of his scripts should be spaced out more, if you tell me that, I'll wait (especially since I'm not paying for them).

So I hit the day when I *thought* one script could be filled. I called the pharm and asked if it was ok for me to fill it that day, that I had 10 pills left and well, needed more. Plus, I had a new script.

I was told no prob, and went to get them filled.

No issues there.

But I take these meds at NIGHT, when managers have long left for the day. The poor guy I got on the phone could only tell me to call back the next day.

The reason for my call? I only got TEN of the pills I was refilling, when my script was for 15. Also, the other script was for 25 of a different pill, and I only got 18.

I counted them twice/thrice/etc that night when I turned the first bottle onto my bed - easiest way to count out what I needed, then decided to count the rest. So I opened the other bottle and counted them, too.

Alas, I was short 12 pills from two separate bottles.

I waited until the next day to call the Pharm Supervisor and he basically said that they only used these meds for me (had to special order one type), so they were dispensing what they had on hand for me. He pretty much accused me of losing 12 pills (Hi, I'd be in a coma right now) and said that was all he could do for me. I think it's awesome that he knows EXACTLY what each patient gets....

I did call the store manager, but never really heard back from him, despite him promising to check the security cams in the Pharm, etc.

I just go to a different pharm now, since I can't trust the others. And I had no real proof that my meds were missing - they have the pharm script, I only have the bottle (despite one bottle being WAY too small to carry the necessary dose I was prescribed).

What pisses me off is that I'm not paying for these, the local town's mental health branch is and they've now been charged for 12 pills I never got :-(

And when I told the Head Pharmacist that I didn't have enough pills to make it to my next dr's appointment, his response? "Well, you can always get your dr to prescribe more." HELLO DUMBASS, won't be seeing him for another WEEK, needed those extra pills to make it through the week....

But I just go to different places and they are more than competant.
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