alia (basking_lizard) wrote in bad_service,

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dear Ikea,

Why on earth are all* of your phone lines closed while your stores are open? And why can't I get in touch with anyone at the home shopping phone number, even though the line is supposed to be open from 8am-10pm (or 10am-9pm, depending which store I call)?

I just want to enjoy your inexpensive but attractive products. :(

some love but also deep frustration,


*I'm in Canada, there are only eleven Ikeas and I phoned them all.

eta: I finally got through to a real live human being, who told me that there was some kind of general meeting for the Ikea phone people so the phone lines were closed, but he put me through to the super sekrit line which allowed me to speak to another real live person who could answer my questions. huzzah!

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