astrangeone (astrangeone) wrote in bad_service,
astrangeone
astrangeone
bad_service

Japanese food and soda - what?

Just tried a new restaurant in my small bum-fuck university town. It's a Japanese restaurant, run by Cantonese speaking people. It's an all-you-can-eat type affair, but most things don't have a menu price for it or a limit that you can order.

Example: Beef sashimi (1 time order)
Soda in cans

I order a can of coke to start, and then go with a ginger ale later. The waitress/owner informed me several times that the extra can of pop would cost more. I okay it, and then another waitress comes with a can of cola, and then informs me again that I have to pay extra for it. I say yes, but tell her I wanted a can of ginger ale - she comes back with it.

Really, I'm not going to dispute the fucking bill over a $2 can of soda. And I already told her it was ok. Don't send another employee over to nag me about the can of soda.

PS - New here, but a long time lurker. *unlurks*

*EDIT*: The first employee I spoke to was the owner, and I spoke to her in Cantonese. Also, the dining room is tiny, and you could hear everyone in the room in the food prep area.

This is minor bad service, but it's like being told multiple times that the company only takes cash. Minor, but it kills the service level - and it also is very silly, I would rather have the limit printed directly on the menu in bold.
Tags: *restaurant, ^annoyance
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