paisley80 (paisley80) wrote in bad_service,
paisley80
paisley80
bad_service

"I want to keep my job!"

So, story of my life. I went to Lane Bryant on a Sunday to pick up a few things, all in total around $104. I went home and threw everything, still in the bag, in the laundry room to be sorted and de-tagged the next time I did laundry. Of course, a coupon came in the mail on Monday for $25 off a $100 purchase. I've had this happen to me a few times and the store will simply give me cash/credit back in the amount of the coupon, so back to Lane Bryant I went with my still brand-new, still tagged, still folded and in the bag clothes.

I got up to the counter and said "Hi, I just got a coupon in the mail for twenty-five dollars off a hundred dollar purchase and I spent a little over a hundred here yesterday on these clothes. Can I get a credit back on my card or something like that?"

The employee said no, which I understood. What I didn't understand was the unbelievable attitude I got starting at that moment.  Head wagging, the "you're stupid" voice, eye rolling, the works.

Attitude? Check. Wrong about store policy? Check. God complex? Check.Collapse )
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