coldThis afternoon, during a lull at work, I called Sprint Customer Service to see if they might have an idea when the purple Rant would be available in their stores. It was...a special call.
L: yours truly
SD: Sprint dude (talks in a very flirty tone)
L: Hi, I was wondering if you might know if or when the Samsung Rant will be available in the purple color in the Sprint store.
SD: Can I get your name?
L: Lauren lastname.
SD: Okay Kelly...
L: Um, it's Lauren. L-A-U-R-E-N.
SD: Sorry bout that, Florence. Now you can get the Rant in black and red at Sprint stores.
L: (...Florence? Whatever.) Right, but I'm interested in the purple color. Is it exclusive to Best Buy, or will it be available at Sprint stores at some point?
SD: Why don't you want black or red?
L: ...because I'm interested in the purple color.
SD: Do you have something against black or red phones?
L: ...no, I just don't want one. Do you know if the purple Rant will be available in Sprint stores?
SD: If you want a purple phone, there's the LG Lotus! Florence, you can get it in purple!
L: I don't like the Lotus.
SD: Why not?
L: If I wanted a BlackBerry, I would buy a real one and not a flip phone/BlackBerry hybrid.
SD: But Florence, the Lotus is blahdeblahblahblahsalesspielblahblah.
L: I'm really not interested in the Lotus. Are you able to tell me about the purple Rant's availability in Sprint stores?
SD: Well Florence, I'd say that they'd be available in December.
L: Oh, gr-
SD: But I'd be lying.
L: ...
SD: The truth is, I don't know. But I can get you a sweet deal on-
L: So you don't know if or when it will be available in Sprint stores, correct?
SD: Naw.
L: All right. That's all I needed to know. Thank you. -click-
My boss, who overheard the conversation, was both amused by the call and somewhat horrified that SD couldn't just give me the information I'd repeatedly asked for.
Not earth-shattering bad service, but an annoyance that made for an unnecessarily long phone call.
