I often stop at Sonic after work to grab a raspberry iced tea, and today was no exception. Since I was only getting a drink, I figured it would be faster to go through the drive through than to sit at one of the spots and wait. I pulled up to place my order and sat there. For at least 5 minutes... until someone finally came over the speaker asking for my order. Then I pulled up to the window and waited another 4 or 5 minutes to pay and get my iced tea.
If it was busy, I would have been totally understanding, but there were only 2 other cars there, and I would expect that by 11am on a Saturday, they would be staffed enough to handle a lunch rush.
Oh, and to top it off, I'm driving down the road, when I take a sip of my iced tea, only to spill it ALL over me. The lid wasn't snapped on the whole way.
Again, maybe just an annoyance, but I thought I'd share. I normally get MUCH better service at Sonic, even when it's busy.