Knives (fukai) wrote in bad_service,

Disgruntled midnight servers?

Well I had quite the experience at a Baker's Square some months ago.

Me and my friends were hanging out, and decided to go out to eat. There were about five of us in the group, all aged 18-20. Keep in mind we are not rowdy teenagers or anything; we're the ones who don't drink/party, and just stay home all day playing video games. Harmless.

So one of the few places still open at ~11pm was Baker's Square. We decide to stop. We get seated pretty quickly and look over the menu. Me and a friend decide we want soup.

The waitress comes, a 50-something women who says nothing and just stares at us. We sit there quietly until one of us speaks up. The waitress is very short with everyone, and then comes to me. I order the soup. She informs me "Um, there's no soup left." She says this as if it's the most ridiculous request she's ever heard and doesn't understand why I wouldn't know. I say okay and order some fries instead.

I also decide I want some ice cream. I ask her if there's a small ice cream dish, like a kiddie sundae. She says yes, there's a kiddie sundae (in the same tone). I ask for it. She gives me this LOOK and says "Are you 10?" in such a rude way that I couldn't possibly describe, and rolls her eyes. I am flabbergasted.

Now, I don't know if this woman just hates teenagers, or has had a really bad day, or SOMETHING, but I say her behavior was uncalled for.

We actually timed how long it took her to get us drink refills. 15 minutes. Keep in mind we were THE ONLY ONES IN THE ENTIRE RESTAURANT. Our food came COLD (how, I have no idea), and she said nothing; not a smile, didn't even look us in the eyes.

It took even longer to get our check, and needless to say there was no tip left. I know the general stereotype of teens leaving bad tips, but I assure that I always leave at least 15%. However I think we should have had a free meal or something with the horrible service I got.

I've had the same waitress another time later, thankfully I was with a different group of people and I don't think she recognized me. Luckily her attitude was a little less... grim, but the food was cold again and she spilled a drink all over my friend (and we were in fancy getup).

Now the "Are you 10?" quote is an outstanding joke among my friends, and from now on we choose Denny's in the later hours.
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