Sailor Vivi (sailorvivi) wrote in bad_service,
Sailor Vivi

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The Straw that broke the Camel's back..

Alright. I've been going to this restaurant ever since I was at least 8 or 9 years old (I'm 24 now btw) and as time passes this restaurant has had plenty of practice at ticking me off. I've been extremely forgiving about my displeasure and unsavory service from the waitstaff, until I blew my top this evening.

It started out okay. For a change I went up to order and pay for our food (reasoning will come later) and it came up to 20.60 and the manager let me pay 20.35 since thats all the change I had. So then after being tossled about by buffet filler staff and customers alike i finally managed to get to my seat. Mom and I converse and things are going fine until the waitress brings out my steak.

Now picture this.. the waitress sticks her stomach out (which by all means is not all *that* big) and leans against the table like she was leaning up against a wall. My plate that I was still working on happened to be on the end of the table. Her stomach went RIGHT in it.. I sighed with a bit of irritation and pushed my plate away from her, and she just looked at me with the assumption I'd only moved the plate to accomodate the steak plate she had in her hand. She exits pretty quickly, she knew what she'd done. It disgusted me so bad i sat there in shock for a good 2 minutes. Then it made me mad.

This restaraunts rep includes: A waitress (not the same one) reaching over the table for a finished plate as I put my burger up to put it to my mouth and her armpit slid over the burger. >.< Next, and this is such a continual thing that my poor mom had to go to the hair salon to try and fix this problem - they ALWAYS ASSUME she is a senior and gives her the buckeye discount. Now, to most people this might be a welcome discount but my mom is one, very honest, two she is VERY sensitive about her looks and when people assume she's over 55 when she just turned 50 this year, it really hurts her feelings. She interprets it as this person thinks she looks old and ugly. (Note: I took her for her 40th birthday to a different restaurant and they asked her if she wanted to order from the senior menu and she wept.)The waitress who leaned into our table did this as well, and the entire staff has at some point. When you walk in or try to get to the buffet, the buffet staff shoots daggers at you and I've been literally pushed out of the way when trying to get something. Back in the day, one of them took the corner of a plate tray and hit my dad in the side because he happened to be stuck in her way.

Given all that, and tonights incident I absolutely refuse to eat at that restaurant and hope and pray that they hire some waitstaff and helpers who don't try to gross out or insult their customers.

I don't blame the manager, she tried to make it right by refunding our money but its going to continue happening unless they give their staff some brainfood.. I KNOW not ALL restaurants are like this, and I will be spending my money better with them. -sighs-

I just had to vent a bit. Thanks for reading.

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