Myra (bashful_dwarf) wrote in bad_service,
Myra
bashful_dwarf
bad_service

Can anyone here get me some contact info for upper-level management at dell?

They sent my laptop with the incorrect built-in sound card, and are REFUSING to refund me for *only* the sound card that I did not get, after telling me yesterday that I could get a refund. (They're also being QUITE rude about it.) They also refuse to escalate me to their supervisor, and are trying to lie to me, telling me that it's only a software difference, which it is NOT.

I'm pretty upset about - as you can probably tell from this post...


Thank you for your help.
Subscribe
  • Post a new comment

    Error

    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 3 comments