Kitty (squeaky88) wrote in bad_service,

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Recordings for the Blind and Dyslexic BAD SERVICE!!!!!!

I'm blind. This company records college textbooks in audio format. Well, nice! Or so you think. there's a device called the victor Reader Stream. RFBD will tell you that their downloadable books, work on this device. I have been doing every single piece of technological gymnastics I've ever learned, to get these books to work. I've been working on it since 11:00 this morning. it's now just a bit shy of quarter past eight. These books are protected by DrM. RFBD never tells you this, and neither does the distributor of the Stream. DRM protected content, as I've only just found out, doesn't work on this device at all. So now I'm sittin' here with four college textbooks that are virtually useless to me if I can't get them on this adapted book player. The only thing I can think of to do at this point is to convert the files to a different, more acceptable, filetype. I can't find a piece of accessible software that works with Jaws for Windows, the screen reading application I use, that'll allow me to do this. this is absolutely rediculous. Anyone with a disability, don't use RFBD if you can help it. I'm disgusted that an organization that claims to serve people with disabilities would lock us out like this.
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