yamikuronue (yamikuronue) wrote in bad_service,
yamikuronue
yamikuronue
bad_service

  • Mood:

Badcock Bad Service

Ugh. When we were shopping for bedroom sets, we asked what the shipping times are like - they said they could have it in by Monday. When we purchased the set, they said they'd call Monday afternoon to schedule a delivery Tuesday. When they called Monday, they set up a time (between 11AM and 1PM) to deliver it.

So why did they wait until 9:15AM Tuesday to tell us "oh, we only have the bed frame, the other pieces are on backorder"?

It's a minor thing, obviously, but it irritated me. They said we should have it by NEXT Monday; if not, we're going to go back and get our money back and shop elsewhere. Don't they have an inventory system on the computers I saw at the registers that could say "this unit is on backorder, allow extra shipping time"?
Subscribe

  • Friendly Neighborhood Pub Suck

    My friend, boyfriend and I decided last night to try a pub we've never been to before, and chose a locally owned pub that we've heard good things…

  • This is faily typical...

    This happened early last year. This was the first iPod I broke. I dropped it on the floor. Straight after doing that I noticed that all my music…

  • Not so friendly skies

    Yesterday I flew solo home on Delta airlines. During the trip the stewardess made her rounds for drink/snacks. She came to my area and I requested 2…

  • Post a new comment

    Error

    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 8 comments