kristin (layered) wrote in bad_service,

I'm looking for some advice. I have no idea who to call.

Quick backstory: I'm a college student, saving money for a year by living with my grandmother in her mobile home, which she owns. (Which makes it cheap to live here - I have to pitch in for lot rent and utilities and food. Much cheaper than living on my own. Anyway, not the point!) Water and trash removal are included in the lot rent she pays.

The manager for the park seems to have a problem remembering to pay his electricity. Which should not be a problem, since we have a separate light bill. We don't lose power when he lapses in his payment. But the pump house for our water does lose power. So, without warning, we lose our water.

This is the second time it's happened. Last time, it took two days to have it turned back on. It went out again last night and is still off. We've tried calling the light company and talking to them, but they just say that he needs to pay the bill.

Now, while I understand that it IS the park manager's fault for not paying his light bill, am I wrong in thinking that this is, in part, bad_service on the part of the electric company? They know that this electricity is powering a pumphouse and that a few dozen people lose their water every time they turn off the power.

This is a really tough situation. Any suggestions about who I can call about it? No matter what way you cut it, this is not okay by any means.
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