At night, you have two bus options. You can wait at a designated bus stop (they're all over) and ride the late night bus, which just makes its rounds across campus at night, or you can call a different bus (called the Link), and have it come pick you up where you are and take you where you need to go.
So at about two thirty in the morning, a friend and I wanted to go home, which was way on the other side of campus, and we're not stupid enough to walk there. So we decide to call the Link and have it pick us up. So we call, and told the man who answered where we are and where we'd like to go. And he informs us that the Link can't pick us up, because it doesn't make pickups on the roads where the Late Night rides. So he says, "Ride the Late Night," and hangs up. Well, we've called the Link and had it pick us up at the same place we were trying to be picked up from tonight. Also, we had rode on the Late Night earlier that night, and as we were getting on it, the Link was picking people up a few hundred feet behind us.
But he had already told us he would not send the Link to us, so we decide to just wait at the bus stop for the Late Night. After about ten minutes, it finally shows up...and drives right past us. We were standing right on the curb, under a streetlight, at a sign that clearly says, "Bus Stop - Late Night" and the drivers are supposed to stop at all the designated bus stops. But nope, it just keeps going.
So now it's about 2:40 a.m., and us three girls are just chilling outside at the bus stop. So we call the Link guy again, and explain what happened, that we waited for Late Night, and it drove right past us, does he know why it would do that, and is there any way he can help us? He says, "No, I don't know why it did that, but I'm not sending the Link out to get you. You'll just have to wait for the Late Night again," and hangs up.
About fifteen minutes later, the Late Night came back around, but we were not happy. The Late Night and the Link are supposed to help us. They exist as a safety measure so that college kids don't have to walk across campus downtown at three in the morning. It was bad enough waiting outside on the sidewalk for a half hour.