Neely O'Hara (pageeglantine) wrote in bad_service,
Neely O'Hara

I've spent most of the day reading the archives here (and was actually five minutes late to work because I got distracted - whoops!). I like to think I give really good customer service, especially since my momma raised me right and I am one of those dorks who pay attention to the rules and procedures you get taught in new jobs ^_^

My question is, what do you do when faced with a situation where the rules where you work would result in bad service?
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