I got a job in Denmark. I know intermediate-level Danish, but not enough to understand it very well aurally, and I work for an English-speaking company. I needed to call in my information to report to the tax office. I tried at least two or three times to get through the automated Danish phone-in service, but failed every time. Finally, I gave up and pressed "9" for "English language assistance" (which the recording says IN ENGLISH).
Someone answers "English language assistance" in Danish. I say, "Hi, I would like to be sent a tax card, what do I-" and am immediately transfered to a different line, which is the same automated recording I had tried to get through earlier IN DANISH.
So I tried again. Same thing.
My co-worker also tried to get English language assistance and the same thing happens to her.
Finally we both have to resort to having another co-worker call for us and help us through the process.
Funny that the "English language assistance" was neither in English, or did it assist us. If I hadn't been able to file my information I guess I could keep that extra 38% of my paycheck, then....