My mom asked me to run and get her an iced coffee (aka The Drink of Life) from Dunkin Donuts, since she's waiting at home for a repair man to stop by. So, I hop in my car and head through the drive-through.
So I'm used to, when I pull up to a drive-through, having an employee ask me if they can take my order. So I, y'know, know that there's someone THERE and READY FOR ME before I start rambling off what I want.
At the Dunkin Donuts window, though, silence.
Me: *after a minute or two of sitting there, curiously* Hello?
DD worker: Yes what do you want???
Me: *a little taken aback by the tone, but whatevs* Hi, I'll have a large iced coffee with an almond flavor shot, two Splenda and one creamer, please.
DD worker: *interrupting me* Okay, okay, okay! I hear you!
I wait for her to tell me my total/tell me to pull ahead. Silence.
DD worker: Yes what else????
Me: *Now I'm irritated by the demanding tone* That's all, thank you.
I wait again. Silence. No total, no asking me to pull forward, nothing. So, annoyed, I pull forward anyway. Sit for probably two or three minutes, then finally the window opens.
DD worker: 1.19. Here. *shoves drink at me*
Me: *doesn't even bother to say 'thank you' or 'have a nice day!', just takes the drink, pays, and leaves*
And then I go home, and they've gotten the coffee wrong. -.- There's no flavor shot in it. My mom's had enough of their iced coffees to know the flavor difference.
Again, not mind-blowingly bad service, but enough to irritate me, mostly the nasty tone of the worker, as though I was bothering her. (Just a note, the drive-through was definitely open, as the hours are posted outside.)