ya_damn_skippy (ya_damn_skippy) wrote in bad_service,
ya_damn_skippy
ya_damn_skippy
bad_service

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Wal Mart Hell

Major suckage at Wal Mart....

Whilst standing at the checkout looking around for another cashier to free up and or have a faster moving lane, it occurred to me that I was in a predicament from hell.  Our Wal Mart has about 20 check out counters, only 5 were open which is more than usual.  Tons of people are waiting in queues to get checked.  I fly like a bullet to the "fast lane" and get behind what appears to be a woman paying for her items (already bagged and in the trolley).  I think, "Thank you God".  I thanked him too soon.  I stood there for 15 minutes while they approved a WIC card or food stamp card I dunno what it was.  It took 15 minutes to decide they would approve it and a "CSM to register 18 please".  It took 5 minutes to get the CSM over there and another 20 minutes to do the paper work etc and so on that had to be done.  In the mean time I keep watching the other cashiers to see if there is hope of darting to another lane.  NO!  It was as if time stood still like I saw on a you tube video of Home Depot once!  So here I stand behind one customer with close to $400 worth of items in her trolley and paying with a government voucher that is giving her shit.  I can safely say that all of us in the line wanted to kill.  I only had one item, one lousy stinking item. I had dog biscuits for my dog.  Any other time I would have just left but it was the dog's birthday and I wanted to get him some cool treats.  Still I debated leaving but figured "it can not take much longer now".  I got in line at half past 6pm.  I left the store at 7:07pm with my dog biscuits.

I guess what I am bitching about is the fact that the CSM or anyone else around did not tell someone to open more check out counters!  People 7 deep in the queue of the fast lane would have been a clue I would think.  The slow lanes were out to the clothes deep in customers with trolleys full of months worth of grocery items.  I hate and despise Wal Mart!  If I could get these dog biscuits at one of the dollar stores in town I would.  I just don't understand when you have 20 check out counters why you can only have 5 open when there are tons of people waiting.  Even if you can only open one or two more it would have helped. 

The self check outs were closed for repairs.  I would love to have just gone over to sporting goods and bought a gun and screamed "NOW HEAR THIS OPEN THE CHECK OUT OR IT'S GONNA GET UGLY".  I am sure fellow customers would have cheered but I don't feel like doing time.  There has to be a better way!!!!!  I hate that damn store!
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