Eva Whitley (wouldyoueva) wrote in bad_service,
Eva Whitley

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Lots of bad service lately

It's amazing how these things run in packs.

One of the selling points of Sirius satellite radio is the availability of traffic reports in hours other than 6-9 AM and 3-7 PM, M-F. This is handy for those of us who drive at other times.

I was driving back from a friend's house on Saturday night. I wanted to check to see if I-83 was backed on, or should I take another route. So I turn on the Baltimore & DC channel for traffic and weather.

DC: reports of some accidents, one of which the police hadn't gotten to yet. Baltimore: nothing but reports of announced construction on major routes, none of them I-83. So I get on it.

And run into one accident with a huge backup. And I get past THAT, and 2 miles down the road, run into another one (accidents, both of them, with police there). Finally, I hit the exit for the MLK expressway.

Where the mother of all accidents is. And the police are exiting the left and right lanes off to US 40 West. But they don't bother to see that there are many, many cars backed up between the two tractor trailers sitting in the center lane, who need more space to make that turn then they are likely to get until the accident is cleared. Guess which lane I'm in?

Fortunately, after 15 minutes of waiting with my turn signals on, a driver in the left lane takes pity on me, and allows me to cut in.

I don't know who supplies their traffic reports but maybe they need to start listening to police scanners or something?

I was clearing emails and discover that for 6 months Voicewing HADN'T canceled my Vonage service, as they said they would do when I signed up. And the notices about the automatic debits have been going to my spam folder. And Vonage makes it extremely difficult to cancel. And, no, Voicewing is not interested in reimbursing me for their inability to follow through.

I can appreciate that, if you work at CVS, and need to move a bunch of boxes from the front of the store to the back of the store, you'll use a shopping cart. And that it's tempting to pile the boxes high. And that you like to run while pushing. But I can assure you that as unpleasant as it was to hear my scream of terror as you charged toward me (and thank you for stopping just inches away), any sudden stops when I'm moving causes my knee, which has no cartilage in it, to go sideways and scrape bone against bone. I have a reasonably high tolerance for pain (two children, both of 9 lbs., both delivered by natural childbirth) but I am weeping from pain right now. Way to go, butthead.

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