Tina (hellneverknow) wrote in bad_service,
Tina
hellneverknow
bad_service

Pharmacy... and Dentist

Well this is kind of two parts. I'm from Canada, but I live in Florida. on June 23rd, I was on vacation in Canada and went to the dentist to have some fillings taken care of while I was still under my parents insurance. I had been to that dentist's partner the August prior. They took xrays the first time, in August 2007, when they did the fillings I had on the left side.

 Last month I went back to get the right side fixed up. They didn't take xrays this time, even though such time had passed. So, a different dentist does my four fillings, packing my back, bottom right tooth plenty full, I felt the nerve, despite the anesthetic.  5 weeks later, I need a root canal because all of the fillings were packed too full and it's rubbing right up against the nerve. This morning I went to an endodontist, for them to figure out exactly what's wrong. Not only did they pinpoint exactly why I need the root canal, plus the xrays they did show that I have 4 empacted teeth that need to be removed before I actually get my wisdom teeth (people in my family get them late, so I still have a little time, I'm 18) otherwise It'll really freaking hurt. So. I'm wondering how no other dentist I've ever been to has noticed this, or mentioned it.

So, that sucks, but that's not actually the reason I'm posting.

The endodontist gave me a prescription for Vicoprofen, which is supposed to be a good painkiller, and considering I'm getting my root canal tomorrow, I am in extreme pain. We went to Walgreens to get it filled. They told us 45 minutes, so we went home, and waited around for an hour, while I sat in bed trying really hard to not get out my tylenol, which I'm not supposed to take due to an ulcer, but it works so well. So we leave again for the pharmacy, it's now about an hour and a half after we dropped it off. We get there and they tell me it'll be another 5 minutes, so I go to sit down at the chairs right in front of the counter.

We waited, and watched, for the next 45 minutes as people drop off and pick up prescriptions. They obviously forgot about my prescription, but I'm sitting right in front of them, shaking and crying from the pain. I can't speak. My husband is sitting next to me getting more and more pissed off, and he's a VERY quiet person, so I didn't expect him to ask about it. People in line are looking over at me and giving me a sympathetic look. The employee I checked in with is dealing with a man who was freaking out about something to do with his doctor and not an issue with the pharmacy. At that point, I just want my painkillers so I can go home and sleep and not be in pain. Finally the employee looks over at us and asks for a last name, My husband tells her, and another 10 minutes go by when I'm paged to the front, despite me being right there. Husband goes to pay, we don't get an apology for the wait, and I just want to get the hell out of there.

I don't think I'll be going back to that pharmacy.
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