So I fill out their form to report this, and guess what: I hit the submit button only to receive a 404 error page that informs me that I should search their site for the page I'm looking for.
All I want to do is check to make sure my last payment was received! I don't want to have to fire up Safari just to do that...
For a major bank to throw out customer feedback like that is inexcusable. (I'm hearing-impaired, incidentally, and dislike using phone banking, so the web interface is important to me.)
I'm posting here because it seems appropriate somehow. Could someone else with Firefox and a Chase credit card try logging in?