イレーナ (lady_grace) wrote in bad_service,
イレーナ
lady_grace
bad_service

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security deposits - i hate them

On June 11, I moved out of my old apartment into a new one. I come back from a trip home - about two weeks or so later on June 24 - and no security deposit in the mail yet. Fine, I understand. They have 21 days to send it (and that apartment was spotless so no reason to keep it). Another week rolls around and I get a phone call from (current management) apartment lady:

Lady: We're trying to finish up the security deposits and I can't find any record that you paid January rent...
Me: Uh....I paid it. ::I think I would notice an extra $1300 in my bank account::
Lady: Well, neither we nor the old management has any record of it.
Me: ::aaargh:: It's check #blahblah. I paid it.
Lady: Ok...

Another week, nothing. I finally call again and get the same spiel: no record that you paid rent! Ack, I send an email with my bank transactions through January and finally I'm going to get the security deposit.

But no! "It'll take up to another 30 DAYS for them to mail me the check." ???!! Ugh, I'm so pissed. I'm a dirt-poor student and I'm desperate for this money. And due to both companies incompetency I probably won't see it until mid-August. ::sigh::

ETA: I live in California.
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