yamikuronue (yamikuronue) wrote in bad_service,
yamikuronue
yamikuronue
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To: fast food workers

To almost all fast food chains that operate in any of the four or so cities I've lived in in California plus the city I live in in North Carolina, as well as the cities I've traveled to or stopped for food in while traveling:

SOME PEOPLE DO NOT EAT CHEESE.
THIS IS NOT UNUSUAL.
PLEASE TO NOT BE MESSING UP MY ORDER.

Here's some hints: when the customer says "No cheese", and "No cheese" (or "- cheese" or "minus cheese" or some variant) is printed on the electronic board, the receipt, and whatever ticket system the drive-through order-taker uses to communicate with the fry cooks - this means DO NOT PUT CHEESE ON THE BURGER.

It's not that difficult.

Also, protip: when the burger has two kinds of cheese, and the customer says "No cheese", that doesn't mean "no jack cheese, but American is ok" - it means NO CHEESE.

Funny looks are not an acceptable response to a custom order. Asking me (in a sit-down restaurant, no less!) "well, are you allergic?" is also not needed - it doesn't matter, I don't eat cheese and I ordered no cheese and you gave me cheese on both the burger AND the salad. I'm not going to eat it, regardless if I'm allergic or not.

This is why I've taken to ordering chicken sandwiches. Except the ones that come with cheese.

18 years of my life I've hated cheese with a burning passion because the first two years of my life it made me violently ill. I grew out of the allergy, thankfully, because otherwise it seems I could never eat out. Cheese on pizza is ok, and chinese food doesn't usually have cheese, but burgers... I've never eaten at a single chain more than a handful of times without them trying to slip me some cheese. What, is there some kind of conspiracy?

I'm not lovin' it, I don't have it my way, I don't got it, I'm not thinking outside the stupid bun, and it's not waaay better than fast food. It's nasty and I hate it.

Had to get that off my chest. First post, yay.


EDIT: Oh, ok, I forgot, some people are so allergic they have to make sure whatever it is doesn't get on the spatulas or anything. I see. It just freaked me out because I was worried he was going to condemn me for being a pain if I'm not allergic. Mea culpa.
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