don't try to fix me; i'm not broken. (private_emotion) wrote in bad_service,
don't try to fix me; i'm not broken.
private_emotion
bad_service

Supermarkets




It seems that whenever I go to a grocery store, any grocery store, that they don't give me ANY time to put my change in my purse. I understand that it's ridiculous to wait forever for people to rearrange their purses and fiddle with their wallets. However, my purse is a little Coach wristlet, about the size of a wallet with a string attached that loops around my wrist. When I give the cashier my money, I keep my wristlet open, ready and poised to slip the money into. Unfortunately, the cashier ALWAYS puts the cash in my hand first with the coins on top of it. This creates two problems. The first is that sometimes the coins fall out of my hand. This especially happens if the cashier puts the receipt on top of the wobbly stack of coins that are already teetering on the top of the paper money. The second is that I have to use my other hand to pick up the coins, whereas if the cashier put the coins in my hand first I could have folded the bills with my fingers and rolled the coins into the wristlet with the cup of my hand.

I don't think I take an excessively long time to put my money in my wristlet. Definitely less than 15 seconds, unless the change falls out of my hand. But as soon as the cashier plops the money in my hand, he/she starts scanning the next customer's groceries and I feel uncomfortable, like I should have somehow been faster because now I'm in the way. It's gotten so bad that sometimes I just scoot out the door with my change in my hand.

I worked as a cashier at a grocery store for 2 years in high school. I always put the change in the customer's hand, even if he/she didn't put the money in mine. I always put the coins in the customer's hand first, followed by the cash and the receipt (which I always folded in half if they were longer than cash.) I also waited to scan the next customer's groceries until the customer was through putting their change away, unless of course they were taking and obscene amount of time. The people behind them never minded or gave me a dirty look, and I think most of the people appreciated not feeling like they were in an assembly line.

Am I wrong for just wanting 15 seconds or so to put my money away?
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