kitty3361 (kitty3361) wrote in bad_service,

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Chicken woes

So My boyfriend and I got off work after working the evening shift and bring ing coworkers home decided to go and get food. What's open at midnight that we wanted? Chicken! of the Kentucky sort. It's open till one, we get there at 12:10 or so, and there's no chicken. She informed us that it'll be about 25 min before it's cooked, we decided that we'll wait, we paid and went out to the car to wait since, the dining room was closed, that late it's take out only. Chicken comes out of the frier, sits about a min or so on the rack, and the worker puts the chicken in one of the flimsy boxes that the normally put at or 10 pieces, we ordered 15. We thought she would put it in the bucket, but oh well, we take the food and head home, having to stop at one stop light on the way.

We then get home, having find everyone in the household in bed, so we take the chicken into our bedroom. We take out the fries and much on them then he goes to take out the chicken. The bottom of the box procceeds to fall out, and HOT fresh chicken proceeds to go everywhere, on clean laundry, on the floor, and on him, where he burns his hands.

So yeah, we call the resturant right back. my boy friend informes her of what happened, and tells her that we will be driving right back there, it's about 15 min until close. it's a 5 min drive at the most to get back there. she then informs us, that it's too late to put down more chicken, she's not doing it, and by the time we get back there she will have the doors locked. My bf tells her flat out that was extremly rude. And the thing is, the area where the resturant is, is surrounded by residential areas she had no idea where we lived which of course gave us the impression that she was going to lock the door right after she got off the phone with us anyway.

So my bf says can you leave a not for the opening supervisor we will be coming in to talk to them when you open in the morning. She flat out refused. So where does that leave us. Pissed off and hungry with grease stains on clothing that we have to scrub to get out, burned hands because their containers fell out and not even an attempt made to give us our money back, so we're $30 out. And will probably have to spend half as much that again, to haul the laundry to the laundry mat and feed change into the machines.

And the thing is, witht eh job we work at (phone support) if we did that to a customer, "Oh, I'm sorry sir/ma'am, you're internet and phone isn't workign and all you have is a cell, well it's 5 min to close and it's going to take longer than that to fix it, you'll have to call back tomorrow" We would be walked out the doors without a job.
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