にっきい (legomyelfboy) wrote in bad_service,
にっきい
legomyelfboy
bad_service

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I never signed up for it, so don't send it to me!

I'm getting more than a little sick of MBNA Canada calling me every once in a while and telling me about the coverage plan I can sign up for so incase of an accident they'll pay off my bills, but I have to pay a premium until then. I got calls like this for my VISA too but when I told them I wasn't interested and said so several times before, the calls stopped immediately. Mastercard however continues to call. This time they were real sneaky about it and the girl on the phone spoke immensely fast. She told me something about how I had been signed up and the phone call today is about how they're mailing it out to me, yadda yadda. If they didn't need my permission they probably just would have done it without the phone call but I presume the call was to get me to say "yes, okay" or something.

When I actually got a moment to reply (as she was continually talking really really fast), I said "No. I don't want this plan, I said so several times before, many with good reasons. Please don't send me anything." (The reasons being I never spend more than I already have. I am only using credit cards as a form of building up credit, or incase I have to buy books for school before my student loan comes. I never spend beyond what I know I've made for the week. I don't even calculate what I will make and spend that because I know accidents happen. Even if I do, I never spent huge amounts and therefore it wouldn't be so bad if I asked my mom to pay off my 50 dollar bill or somethign like that).

I kind of felt bad as soon as she replied because she was semi-sad "Okay, ma'am," compared to her hyper happiness. I didn't yell but I felt guilty that I made her feel bad because of perhaps the agitation in my voice. It isn't her fault that Mastercard is now being sneaky.

But I swear, if I get the stupid plan added on, I'll pay what I owe them (sans the premium) and cancel the card, and tell them exactly why I cancelled the card. It's too much hassle to get harassed day in and day out on the freaking phone about the stupid plan.

x-posted to my journal.
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