They said they will decide on the case once the buyer receives the items. Then a month later they said they decided in favor of the buyer because I did not reply to the email they sent asking for a reply. WTF? I did send a reply with the tracking number. And the "resolution center" on PayPal won't let me input anything in for the case for an appeal after I got that email saying the bidder won the case.
About two weeks later PayPal took out the money out of my PayPal account (which was zero) and now it is a negative balance. They keep sending me emails every two weeks asking me to put money in to restore the balance to a zero. I emailed them back saying I will not be paying for this because the buyer did receive my shirts (I checked the tracking number and it said the items arrived) and that I will be removing my bank account from the PayPal profile. They sent the common email in reply requesting money to be added to restore the balance to a zero. When I went to take my bank account off, it won't let me remove it because I have a negative balance.
What should I do? I'm new to this PayPal business. Thanks in advance.