Catie (indicinderelly) wrote in bad_service,
Catie
indicinderelly
bad_service

Another post office gripe

I recently moved out of an apartment with a friend, to a small ranch about 20 miles north of my university. My friend has been forwarding my mail to me here, and when it's just one envelope where she scribbles out the old address and rewrites the new one and writes "PLEASE FORWARD" on it, there's no issue.

But she held on to a few to forward them all at once this time, and she & I have had nothing but problems since the day she bought the envelope.

First, she took the envelope in and did the computerized thing to get postage. Put the sticker on, dropped it in the box, and went about her day. We check in with each other daily, and after a week I hadn't gotten it. About 12 days after she dropped it in the box it came back to her apartment saying there wasn't enough postage on it. WTF? She takes it back to the PO and inquires about it. They say postage went up between the time the sticker printed and she dropped it in the box (all of what, 3 1/2 seconds??). She thinks it's strange and rediculous but gets him to put another postage on it. (Mind you, he didn't just charge her the difference she owed, but rather made her purchase a whole new postage mark, and didn't return the money from the other one).

So that was almost 3 weeks ago that she handed it to him. She also paid for a tracking service, and I reimbursed her for the quicker shipping. So we were expecting to get it by the end of that week, way back in May.

It is now June 14th, post has come and gone for the day and I still don't have my envelope. She's been arguing with the post office down there about how she paid for a tracking service (showed them the receipt) and they say they have no record she purchased it, and they have no way of tracking it.

My tax refund check is in there, as well as my stimulous check, and a forwarded check from my last week of work in New York. I'm very afraid someone stole the envelope (there was no way to tell from outside that money was inside, but that doesn't eliminate the possiblity that someone took it).

It's possible this is just a series of accidents and mishaps and they're not being douchebags on purpose but when estimated delivery was May 28, why do they not have a clue where it is by June 14th? If they lost it, fine. That's why she paid $30 for insurance. That covered the amount of money that was coming to me, so shouldn't they now reimburse me or something?

*EDIT TO ADD* I have changed my address, seven times. 5 online, and twice in person. They keep "losing track" of that record as well, and continue to send my mail to my friend. Sorry I didn't mention that.
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