We went to the office to check in, and wound up leaving instead. Why? The receptionist - in the empty office - couldn't be bothered to get off her personal phone call to even greet us, let alone check us in. ("No! Did you see what she was wearing last night? I know! She was with that guy, too." Ad nauseum.) We stood there for at least five minutes listening to her totally-not-work-related chatter before we left, figuring that if the service was that bad up front, what was it going to be like when they had our money?
As we left, I said, "Well, I guess we know why it's so quiet."
(For the record, we went three or four hotels down and stayed at a wonderful place that we're planning to visit with our kids later in the summer.)