believebelieve (believebelieve) wrote in bad_service,

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How Starbucks worsened my bad day...

Hi, I'm new here. I've been a reader of both this community and Customers Suck! for a long time, though.

Anyway, I have a story about a particularly bad visit to Starbucks I had. I was having a really bad day as it was, so my friends and I went to Starbucks to get some nice coffee-resembling drinks and console ourselves. I just wanted a plain coffee that day, so I ordered one and paid for it. From what I've read at Customers Suck!, it's a hassle having to make their special little frappuccinos, so some Starbucks workers might even have been happy that he all they had to do was pour me a cup of coffee.

But not this guy- oh, no. He had to actually take time out of his day to make a stupid sarcastic remark at me (I was probably looking tired and sad already, too). Now, I am a very petite 16, which means that I get handed kids' menus that say "12 and Under" on them on a routine basis, etc. So when he handed me my coffee, he looked at me and said, "You drink coffee? Shouldn't you ask your mommy first?" and gave me this condescending grin like he was trying not to laugh at me.

Looking back, I probably should have said something equally sarcastic, like "Yes, I usually don't pay for things I'm not going to drink." Unfortunately, I think I just stared at him, mortified, and took my coffee and walked away.

It was also way too full to put my usual bit of cream in it, but it would've taken a lot of foresight on his part to think, "maybe this person wants to put cream in this coffee and stir it, without spilling it all over the counter." So I guess I can't really complain about that part.
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