me: the most brilliant office temp in the world
TM: T-Mobile "customer care" rep
me: "great, you were going to let the disconnection of that phone let us know that the account was blocked?"
TM: "well, we sent you a text message...but now I notice that text messages are blocked on your account."
me: "greaaaaaaaat. And why, exactly, did you accept the check over the phone information if the checking account is blocked?"
TM: "....well, would you like to pay by debit card?"
me: "You mean the debit card that's attached to the blocked account?"
me: "And how, pray tell, is said debit card accepted if the account is blocked?"
TM: "Yes, I can accept debit cards."
me: "...fine. *gives number*"
TM: "*gives confirmation number*"
TM: "In the future, ma'am, please note that we do have an autopay program from your checking account, and we also accept Western Union."
me: "You'll accept autopay from a blocked account?"
me: "And I'm not about to pay $20 to Western Union money to you unless I get a $20 credit on the account."
me: "Have a *lovely* day. *slam*"
Morons. Maybe if they weren't wasting all their money on paying Catherine Zeta-Jones to do their ads, maybe they'd be able to train their customer service people better.