I want to apologize for the situation you encountered at the Prattville location. Domino's Pizza takes great pride in providing the quality products and service you have come to expect and trust every time you place an order with us.
Because your Domino's Pizza store is independently owned and operated, I have forwarded your comments to the franchise owner with the expectation that the franchisee will follow-up with you.
We appreciate the opportunity you have given us to address your concern and improve our operations. Again, thank you for taking the time to contact us. Your feedback is very important to us.
Our goal is to make every Domino's Pizza experience an enjoyable one!
Sincerely,
Arnaldo
The worst part is they never followed up. Now I won't order from any Dominoes again....EVER!