ya_damn_skippy (ya_damn_skippy) wrote in bad_service,

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Dominoes, 30 minutes, 40, maybe and hour or two!

I had ordered a pizza to my hotel room some time back. I sent a complaint the very next day about the pizza being 2 hrs to get the darn thing and then being overcharged on top of that. Here is what I got after filing a complaint.Thank you for taking the time to contact the Domino's Pizza Customer Care Team.  As a valued Domino's Pizza customer, your comments are extremely important to us.


I want to apologize for the situation you encountered at the Prattville location.  Domino's Pizza takes great pride in providing the quality products and service you have come to expect and trust every time you place an order with us.


Because your Domino's Pizza store is independently owned and operated, I have forwarded your comments to the franchise owner with the expectation that the franchisee will follow-up with you.  


We appreciate the opportunity you have given us to address your concern and improve our operations. Again, thank you for taking the time to contact us.  Your feedback is very important to us.


Our goal is to make every Domino's Pizza experience an enjoyable one!





The worst part is they never followed up.  Now I won't order from any Dominoes again....EVER!
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