I placed an order with some little gaming site I hadn't heard of before, called Insane with Game. The game I ordered, while an older one, had no additional notes stating that it was in back-order or completely out of stock. In fact, underneath was a little note reading that it would ship in 3-5 business days. Happily, I placed my order, pleasantly looking forward to my new game. That was April 28th.
You may note that it is now May 16th. THIRTEEN business days since I placed my order. I do not live in Taiwan (no offense to people who do live there). I live in America. I live ON THE SAME COAST AS YOUR STORE.
To make things even better, you will not respond to a single email I have sent you, and my count is currently at four.
Consider my order canceled.
I hope a GameStop opens up next door and puts you all out of business.