a new reflection of a woman complete (newreflections) wrote in bad_service,
a new reflection of a woman complete

Hello rudeness.

My computer is broken. What happened was, my son spilled milk on my laptop and shorted out the motherboard, caused the battery to melt itself to the computer.. the whole 9 yards.
I get a call from Best Buy to call them back and let them know if I want to accept or decline the service order, because it will cost $1100 to fix and I can just get a new one for that price.
So I call back, and I tell the Geek Squad guy why Im calling.
This ensued: (M= me, GSI= Geek Squad Idiot)
GSI: "Oh, you need to talk to the service center not us."
M: "This was the number left in the message"
GSI: "I know, but I cant help you. Hold on.
M: "Oh, um. Okay."
~puts me on hold for 15 min~
GSI: Can I have your phone number that you left when you dropped it off?"
M: ~Gives phone number~
~Starts to tell me what happened again, and because I didnt have the accidental service program its not covered blah blah blah and THEN!!!!! says
GSI: Should I be talking to one of your parents? You sound really young.

EXCUSE ME?!?! Ive been speaking to you for the past 20 min. Ive given you all the information that youve asked for, and Ive even mentioned that MY SON spilled milk on the computer.

Not the worst service in the world, but what the hell? I thought that was so rude, and I needed to share :(
  • Post a new comment


    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded