Teri Smith (kitchenqueen) wrote in bad_service,
Teri Smith
kitchenqueen
bad_service

Minor bad services



I'm moving in a few weeks, and called the newspaper to arrange for cancellation of my morning paper.

Me: *waves*
CNL: Confused Newspaper Lady

CNL: Hello, Washington Times, how may I help you?
Me: I'm moving in a few weeks and would like to arrange to cancel my newspaper as of the last Saturday of this month, March 29.
CNL: Ok, I'll cancel that account for you as of today.
Me: No, I'd like to keep getting the paper through the 29th.
CNL: OK, I'll do that for you.
Me: I'll keep getting the paper through the 29th, correct?
CNL: Um....yeah.
Me: Thank you. Have a great day!
CNL: OK, bye!

Well, I went outside the next morning to get my paper. I looked around, and there was no paper. Sometimes the high-school kids in the neighborhood either huck my paper in the bushes or outright steal it, so I shrugged my shoulders and ate my cornflakes completely bored out of my mind.

Next day, still no paper. That stupid woman lied to me and cancelled my paper anyway. What annoys me even more is that I'm sure I wont see a refund for the 2 months that I had left on my subscription. Oh well, it's not like $5 is going to break my bank.



We eat out every Sunday night after service. (My husband works for a church, so we're out late on Sunday nights.) We get Chipotle burritos for us and usually Burger King for the kids. For 2 weeks, we went through the drive-thru at one near the Chipotle and they gave my children leftover toys from some Spongebob promotion from last summer. (I know this because we have the exact same toys from last summer.) The third week, my husband and I called them on it. I preface this also by saying that I DETEST Spongebob Squarepants.

Husband: Where are the monster truck toys that you have advertised?
BK lady: We no have!
Husband: You don't have the monster truck toys?
BK lady: NO! Only Spongebob! Bye bye!
Husband: But you have the Monster truck toys advertised, why are we getting toys from last summer's promotion?
BK lady: *shrugs and walks away*
Husband: Excuse me, but please get your manager.
BK lady: *gives my husband an annoyed look and points to the road*
Husband: Manager. Now.

She goes to get the equally clueless manager.

Manager: What seems to be the problem?
Husband: This is the third week that we've gotten leftover toys from last summer. I asked why and she couldn't tell me.
Manager: We got only 1 box of the monster trucks and were out of them the first day of the promotion.
Husband: Then why are the signs still up? If you don't have the toys, then don't advertise that you do!
Manager: Corporate makes us leave the signs up.

We won't be going to Burger King anymore.

I went to their website to complain, and they don't take email complaints. (Probably because of the large volume that they'd get.) My kids are monster truck crazy and were extremely disappointed that we went for 3 weeks in a row and they didn't get monster trucks.




You may remember the nasty chicken bucket from a previous post that I made. I can't find the entry right now, but to refresh your memory, my husband was the victim of a typical Popeye's service, and while waiting for our food, spied a bucket of nasty chicken pieces shoved under the counter. I even posted the picture of it.

The other night, we wanted some fried chicken. As I said, we're in the midst of moving and I didn't feel like cooking. So off to Popeye's I toodled, fully prepared for the sucky service that was to come. Surprisingly, the service was decent enough, (wonders will never cease!)but the nasty chicken bucket was still there! EWWW! For the record, I did send a complaint in about it, and apparently it fell on deaf ears.
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