That said, this happened yesterday and totally got under my skin.
So, I don't know how far this trend goes, but around here a big thing at McDonalds is that people get McChicken sauce for their fries instead of ketchup. It's fat as hell, but totally delicious. The thing is, apparently there's no set standard with corporate over it because some places will have packets of it, some will squirt it into little containers, some give it away for free if you ask for it, some charge you extra for it, etc.
The McD's near my house always had packets and gave it away for free if you asked for it instead of ketchup. It's been this way for years now.
Yesterday I ran over to said McD's and picked up a meal each for myself and my fiance. He wanted a Big Mac, I got a McChicken. Upon recieving the food I asked the girl for some packets of McChicken sauce. Her response?
"We don't have any McChicken sauce."
Um...okay...what did you put on my McChicken then? I wasn't sure if she meant there were no packets or no sauce so I asked just to make sure.
"Well of course we have the sauce, but we don't have any packets."
And apparently that was case closed because she immediately turned and walked away. Okay, whatever, she assumed that was that. But I tried again just to make sure. I swear I was being polite as sin and I called her over again and asked if there were any way she could get on of the kitchen staff to squirt some into a container for me or something because my fiance won't eat the fries without the sauce (it's true...he's retardedly picky about it).
"No, sorry, can't do it."
And she walked away again! At this point I'm getting a little annoyed because she's being rather rude about it. Granted I might be a little bit of a sucky customer for pressing the matter, but it just seemed like she was trying to get me to go away.
So just before I left I noticed a manager walking by and asked her, just to make sure, if I couldn't get some sauce in a container. HER response?
AND SHE WALKED AWAY.
Neither of them so much as gave me an explaination as to why I couldn't have any sauce, and BOTH of them walked away before I'd even had a chance to ask.
My fiance pitched a sh*t-fit when he found out they wouldn't give me any sauce and said if he had've been there he would have handed the food back and demanded a refund. I'd be embarrassing as hell and would probably end up on customers_suck, but I honestly kind've would have liked to see that.