Jim (jumbach) wrote in bad_service,

Important Message!!

I really think it would be easier if Charter, instead of leaving a message on my machine saying to call them "for an important message," to simply leave the message on the machine. They say that it's a "courtesy call," which is a euphemism for "wanting to sell you something." I'm not sure what it could be, since we already have TV, Internet, *AND* the phone through them.

If it's such an important message, maybe they'll realize to just say what the message is instead of repeatedly telling me to call back. Oh, and my account is current, so that's not it. They wouldn't call for a late bill, anyway: they'd send a letter.
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