*32 minutes of being on hold, from 8:30-9:02, this is important*
Fast-talking Call Center Woman: HellocanIhelpyou?
Me: Hi, yes, I'd like to cancel my account.
CCW: And why would you like to cancel?
Me: Well, I don't really want it, I mean I haven't even logged into it in months.
CCW: OH!Well,gotothemain site.
Me: *does so* Okay...
CCW: Now click "Login."
Me: *does so* Alright...
Me: *does so* Alright, I don't really see how--
Me: Yeah, but--
Me: But I--*realizes he's been hung up upon*--$&@#!!!!
I called back, and got...
"Thank you for calling Experian. Our offices are closed, please try again tomorrow."
For Christ's sake, I wasn't being passive aggressive, I really wanted to cancel my account. It's not much of a suck, I'll figure it out tomorrow, but I didn't even get a chance to say anything!