Kimber (chesterismyhero) wrote in bad_service,
Kimber
chesterismyhero
bad_service

So the son and I are both sick. He's got another sinus infection and I've got strep.

I had to brave the pharmacy to get our prescriptions filled. Now, yes we use Wal-Mart Pharmacy. I've been going there for 5 or 6 years, and I can count the number of issues I've had on one hand.

Tonight, however, sucked.

They didn't look super busy when I dropped them off. The pharmacist tells me 20-30 minutes tops. To be on the safe side, I wait 30 minutes before going back to wait in line.

I stand in line for 10-15 minutes before I get to the window. Oh....mine is done, my son's isn't.

I ask how much longer it would be. It had already been almost 45 minutes. They tell me 5 more minutes. I stand there for another 15. I ask again, where's my son's medicine? Oh, it is front of the pharmacist for its last check.

I ask why it is taking so long. The cashier doesn't know. I tell her I've waited twice my quoted fill time for freaking antibiotics. People that dropped their scripts off after me had already gotten their stuff and left. I'm sick, I'm tired, I just want our meds so I can go home.

She tells me she doesn't know what I want to hear, they still aren't done yet. I'm like, fine, whatever. After another 5 minutes, his medicine was finally done. I get home, look in the bags, and sure enough, they didn't include the dropper for my son's. Eff. Naturally, I can't locate the ones that I have here.

*sigh* I miss the regular pharmacist. He always has my stuff done really fast and takes really good care of me and my boy.

The only other problems I can remember having are the two months in a row last year when the secondary pharmacist gave me the wrong pain meds. I get 750 mg vicodin and she gave me 500s. Turns out she got fired from the pharmacy for stealing a few thousand bucks worth of various narcotics.
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