For some reason "cancel all of my phone lines" and "I don't ever want to deal with you guys ever again" was misunderstood back in November.
Next time I have to deal with SprintPCS, I'll call the attorney general, and maybe consult with one of those money-grubbing lawyers I dislike.
[post-edit] Oh, I see; SprintPCS really needs my money:
Sprint Nextel to Cut Jobs, Close Stores
Sprint Nextel Corp.'s stock plunged Friday after the wireless carrier said it will cut 4,000 jobs and close 125 retail locations in response to a steep drop in its customer base.