The UPS person I talked to claimed that I could call Sprint if I want it delivered elsewhere and get them to call UPS to tell them to take it to a different address. I tried for half an hour to convince someone at Sprint to do that; they refused. Once an order is shipped it is "closed" and they cannot change the address for "closed" orders. I got the run-around on that one and my husband then tried calling UPS back. He explained that Sprint refuses to change anything about shipped orders and can't they please just send it to an alternate address? Refusals all around.
How the hell are we supposed to take delivery of this phone when neither Sprint nor UPS seem to want to send it someplace where we can actually sign for it or when UPS's employees just automatically assume that no one is home and don't even TRY to knock or ring a bell? For that matter, since the UPS guy didn't even bother to leave a note, I'm not even convinced that he bothered to get out of the truck. Delivery attempt at 5:37 pm? Maybe in some other universe; certainly not this one.