A Steak and Shake recently opened where I live and it was PACKED when I went tonight, the secnd night it has been open, and I sat in the drive thru for about 20 minutes, which was fine, because I was wearing my Hello Kitty PJs and didn't want to go inside :)
Anyway, I ordered 2 Dbl Steak burgers, 2 fries, and 2 milkshakes.
I got my food and looked in the bag, everything seemed good so I went home.
I go to eat my burger and its only the single one.
Now, the delima is now I don't know what I should do. It was packed up there and traffic is awful where I live, so driving back up there wasn't an option. I ate what I had but I would like to get this corrected or something.
Is it customers suck to go back the next day and say something?
Any suggestions would be great :)