jess_87 (jess_87) wrote in bad_service,
jess_87
jess_87
bad_service

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Suggestions??

While I wouldn't really call this bad service, just slightly annoying, I did have a question that hopefully someone can help me out with.

A Steak and Shake recently opened where I live and it was PACKED when I went tonight, the secnd night it has been open, and I sat in the drive thru for about 20 minutes, which was fine, because I was wearing my Hello Kitty PJs and didn't want to go inside :)

Anyway, I ordered 2 Dbl Steak burgers, 2 fries, and 2 milkshakes.

I got my food and looked in the bag, everything seemed good so I went home. 

I go to eat my burger and its only the single one.

Now, the delima is now I don't know what I should do. It was packed up there and traffic is awful where I live, so driving back up there wasn't an option. I ate what I had but I would like to get this corrected or something.

Is it customers suck to go back the next day and say something? 

Any suggestions would be great :) 
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  • 14 comments

  • WTF

    Dear Maintenance guy, I get it, you don't want to talk to me. I said hello, asked you how you were, and if there was a problem, and you said…

  • Worst Service Ever at Smitty's

    I'm going to copy and paste the email I wrote to Smitty's Family Restaurant's Corporate office about the awful, awful experience we had…

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    So my apartment complex very legally but a bit unethically screwed myself and my roommates over. Here is a copy of the letter I sent. Please allow me…