☮ (degenerate) wrote in bad_service,

degenerate
bad_service

Tim Hortons.

So the Tim Hortons near my old college always gave me bad_service. They're always yelling at each other when I'm there. Snarling at customers and storming off, getting into arguments, holding up the line...I'm always patient, but man this Tim Hortons was lame as can be.

I'm vegetarian and they always gave me such a hard time about ordering. I'm not even sure if they were rude because I was vegetarian or because they just couldn't stand my face, but they were always rude with me. They scammed me into buying what I thought would be a vegetarian sandwich...Which was literally a bagel with a slice of swiss cheese in the middle. I inquired about it and was promptly told, "you got what you paid for," and while I enjoyed the swiss/bagel combo...it still left me unnerved. I work at McDonald's, you think I don't get shitty customers? That's why I'm always empathetic towards fast food places but this is just...wow. Even the manager was really mean. This memory is vivid, even though it happened a while ago.

Me: Hi, I would like *reads right off display hovering above cash* Caramel Ice Cap (to those Canadians, you remember the ones that were caramel or mint chocolate with WHIPPED CREAM on it? That's what I asked for).
*gets a regular ice cap without any whipped cream. stops the manager as he walks by.*
Me: Sorry, I thought we got whipped cream on this?
Manager: Well, what did you order?
Me: *reads off the display hovering above cash*
Manager: That's not what she charged you. The whipped cream is extra. It's not our fault you didn't ask for it. (he sounded like he was ready to yell at me)


I'm glad I never have to go back to that one. It was the only one around and I loved the coffee and I was always nice to them anyway.
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