Crazy Meg of Bedlam (smu) wrote in bad_service,
Crazy Meg of Bedlam

WTF Rolling Stone

I have a subscription to Rolling Stone, and they've never done me wrong. They send an insane amount of renewel letters, but since I'm paid up until Aug 2009, I usually disregard them.

Today, though, I got a collections notice from a company called North Shore Agency Inc, who claims to be working on behalf of Rolling Stone. It says I owe Rolling Stone $12.95 and that the magazine has sent me to collections. It continues to say that they want me to pay them, and that they'll not only settle my debt, but that they'll reinstate my current subscription and I'll recieve the remaining issues of my original subscription.

I checked the Rolling Stone website, and it still says I'm paid up until '09. It says nothing about an outstanding balance. I have no idea what this collection agency is talking about.

Magazines send renewel cards all the time. I got one for Elle magazine a month after I bought a 12 month subscription. I know my Rolling Stone account is good until '09, I can't fathom why I've been sent to collections.

WTF, Rolling Stone!
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