ohsummerstars (ohsummerstars) wrote in bad_service,

I have car insurance with Esurance.com, in the the state on NY. I only went with them because they have the cheapest rates. I shouldn't have done that!

Apparently they charged me $15 for "insufficient funds". The only problem is...they took the money out of a different account, after I changed it.
They claim they needed at least 72 hours to change my payment information. I have no record of this anywhere in any of my documents. I changed my account info on the 20th, and there is NO record of them trying to take out funds in my Bank Of America online banking. There is no activity AT ALL since October. Obviously if I had any sort of record showing that they had tried to pull the funds, I'd just suck it up.

The lady on the phone kept telling me she has proof of the transaction WELL THAT'S GREAT, WHY DON'T I? Maybe I'm just paranoid, but I find it extremely hard to believe that you tried to pull the funds out of the wrong account, and I have nothing to show for it? No phone calls, no record in my online banking? $15 is a lot of money to me right now. I'm so mad!

  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

  • (no subject)

    Well,  I unofficially long my last non - grapevine tested  and advice from Facebook nurses and things.  Add it id's , it is. I'm going to harshly…

  • HOA Woes

    So I live in an HOA. Back in December, our mailbox was hit twice and we had to fix it to the tune of $150 because our HOA use uniform mailboxes. In…

  • Post a new comment


    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded