purplemewit (purplemewit) wrote in bad_service,
purplemewit
purplemewit
bad_service

Dear Manager of the Golden Corral in the Newport-News/Poquoson VA area.*

It's Saturday night. You're fortunate that you have enough tables that the tables are emptying at the same rate they are filling, so no one has to wait holding their tray of drinks.

However, what exactly would possess you to call the ENTIRE WAITSTAFF back into the kitchen? This isn't the kind of buffet that you can get your own refills and plates at. We have to do so through your teal-shirted employees. It took long enough for them to come back out that one guy got cranky at one of the managers-in-training turning over tables and he got the brush-off.

I was headed for the bathroom when I saw the ocean of teal emerge through the kitchen doors after a time that was easily 15 minutes.

Service was fine after that, and we tipped well, because the meeting was not our server's fault.

*I was there to visit a friend over the weekend, I'm not local.
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