I went to visit my boyfriend recently, and I had to buy a Greyhound ticket to get home. Due to trying to do too many things beforehand, we got to the bus station at about 3:50, and the bus was supposed to leave at 4. The guy behind the counter was really slow, and the people in line in front of us were morons, so I finally got to the counter at about 3:57. Asked if I'd missed the bus. 'No, it doesn't leave until 4, no matter what.' The guy was slow processing my ticket as well, at which point I worried aloud to my boyfriend about whether I was going to make it or not (as it's about 3:59 by this point and the bus could conceivably leave in another minute). The guy said in a really snippy tone "You can panic as much as you want to, the bus isn't going to leave until 4." Thanks a heap. And I did make the bus, but no thanks to him being largely incompetent.
But then, Greyhound generally gets on my nerves. They have so little competition that they have gotten sloppy.