He said that I was not the only complaint he's had about this guy, and it's not the only time he's failed to clear a pump. In fact, he's had to show him several times how to clear it.
He apologized for the rudeness, and said it would be taken care of.
So over all, I'm not sure if the guy is going to get talked to or what. For those of you who wanted updated, there you go. :)