Tonight, I had wanted pizza and breadsticks so I called the place to have it delivered. When I called up they informed they didnt have breadsticks so I asked if I could get a 2 liter of pepsi instead. I was told sure. They delivery man shows up and he has slice in his hand. He informs me that they didnt have pepsi at the store.
How should I deal with both situations? The first one I didnt tip because she didnt really do her job but the second one I did tip because he had done his job just the store didnt.