Maven (mavenofmusic) wrote in bad_service,
Maven
mavenofmusic
bad_service

Rimmel Mascara

Does a crappy product qualify for bad service? I think this one does.

I bought the new Rimmel  Lash MAXXX mascara with the new brush-thingy hoping it wouldn't clump or do gross stuff like other mascaras. Unfortunately it does. I don't have the package anymore, just the tube. I wanted to call their customer service line to lodge a complaint and ask for a coupon for a different Rimmel mascara (one that I like) which is a perfectly reasonable request, so don't get on my back about it.

The kicker is, there is no information on the product itself, and when I search the rimmellondon.com website, there's no option for US or Canadian information... booo. I've done some googling but I can't seem to find a customer info line to call.

So, I know there's some great people on here that can find this sort of info... do you think you could help me find a customer service line for Rimmel Canada? 
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