Tiff (tiffuchan) wrote in bad_service,
Tiff
tiffuchan
bad_service

First post!

Hey, all! After browsing the community a bit, I thought i'd post about one of my own bad_service experiences.

In my small Texas town, there are a lot of hairdressers/salons, but few with good reputations. There is one that we THOUGHT had a good reputation, but we were proven quite wrong.

I got married back in August, and needed a place to do my hair. We made the appointment at 9:00 am on a Saturday, since it was the first time they took appointments and when they opened, and my wedding was at 2:00. My mother (who was also my Matron of Honor, and had to get her hair done, too), my aunt, my bridesmaid, and I showed up early, around 8:45, and waited.

And waited.

9:15 am rolled around, and NOBODY had shown up to open the store. The store was empty, dark, and locked up. 9:20. 9:30. 9-freaking-45. Still nobody.

By then, my mother is in a complete panic, because we're at a loss of what to do at this point. Few salons would take a last-minute appointment for a wedding, since wedding hairdos tend to take a while.

Luckily, I decided to call the small Wal-mart, and they were gracious enough to take me RIGHT then (they don't do appointments, just walk-ins) and get our hair done. They did an AWESOME job, and they got an excellent tip.

The supposedly prestigious salon got an angry phone call from the mother of the bride. Apparently, the lady meant to do my hair didn't show up until after 10:00, never mentioning to her confused co-worker that she even HAD a wedding to do.

Had Wal-mart not been great enough to take me in, I wouldn't have been able to get my hair done for my wedding x_X
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